Privacy Policy

Introduction
Our website address is: https://estime.co.uk/
Primary contact: David Tebbutt david@estime.co.uk 2 Pepys Close, Ickenham UB10 8NL. 07711 567 726
Neil Aremband neil@estime.co.uk
At the moment, Estime is a private joint venture between David Tebbutt and Neil Aremband.

What personal data do we collect and why we collect it?
We collect names and email addresses
We keep assessment responses separate to the user information above. These are used to calculate the bars in the profile chart which goes into the assessment report.
We collect notes from telephone calls, emails and social media engagements.

Where do we get the information from?
Personal information is what the website visitor has supplied. This could be through the Free Guide download (optional), the Discover Yourself questionnaire, the Feedback form or Blog Comments. It may also be in the form of notes from telephone calls, emails or social media engagements.

How will we use the information?
We use stored contact details to to occasionally share relevant information with respondents.
We also use it to send ‘personality profile’ assessments to respondents to the ‘Discover Yourself’ questionnaire.
In the case of other stored communications, we use this to better inform ourselves about how we are doing, what we need to change and general inspiration for articles and blog posts. We protect the personal data owner’s identity unless they give permission otherwise.
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from the commenter’s email address (also called a hash) may be provided to the Gravatar service to see if if the commenter is using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of a comment, the commenter’s profile picture is visible to the public in the context of their comment.
Commenters may opt in to saving their name, email address and website in cookies. These are for their convenience so that they do not have to fill in their details again when they leave another comment. These cookies will last for one year.

What is our lawful basis for processing personal data?
Our lawful basis for processing personal data is as follows:
1) The data subjects have given consent (by freely providing their data)
2) Performance of a contract (for example, a request for a Free Guide or a Personality Assessment and its fulfilment.)
3) Legitimate interest (for example, keeping data subjects informed on matters of interest to them.)

Who do we share personal data with?
We do not share personal data with anyone outside of Estime.

How do we keep information secure?
Contact and assessment data is held in our secure server. The data subject’s contact details are held separately from their assessment responses.
After download from our service provider, emails (and other communications) are held inside our office-based computer system and deleted from the service provider’s system.

How long do we keep information?
We retain the link between contact details and assessment responses for six months, then we sever it. We keep the anonymised assessment data for our own research purposes.
We delete contact form information after six months.
Comments and their metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

The data subject’s rights
They can request a file of the personal data we hold about them, including any data they have provided to us. They can also request that we erase any personal data we hold about them. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact us
Neil Aremband is our nominated Data Protection Officer: neil@estime.co.uk
David Tebbutt is another contact – his details are in the Introduction to this policy.

Complaints
Contact Neil or David in the event of a complaint. Their details are in the Introduction to this policy.